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Why You Shouldn’t Visit the ER for Eye Emergencies During COVID-19

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If you have an urgent eye care need it is usually best to get in touch with our office prior to seeking treatment in a hospital emergency room. Doing so not only eases the burden on emergency departments but also helps prevent the spread of COVID-19.

What Is Considered an Eye Emergency?

Most eye-related conditions can be treated in an outpatient optometry office or clinic. Emergency eye care includes, but is not limited to, urgent clinical advice or intervention for eye injuries and conditions that entail a foreign object in the eye, chemical burns, a sudden change in vision, flashes and floaters (which might suggest a retinal detachment), contact lens discomfort, red eyes and any other problems or symptoms that may impact or interfere with daily activities. 

Prioritizing Your Eye Care Needs During COVID-19

During the coronavirus outbreak, we have been going above and beyond to ensure that people are receiving the emergency eye care they need. 

 

Patients should first contact our office for guidance and potential treatment prior to heading to an overwhelmed hospital emergency room. Doctors Kozma, Britton and Giddens can assess the level of care the patient needs—whether it's telehealth or urgent care that requires a visit to the eye clinic or, in severe cases, even the emergency room. 

 

This will ensure that patients get prompt treatment while allowing hospitals to conserve their resources for the current pandemic.

 

While we have closed our store for routine appointments, we at Giddens Optometry continue to provide emergency care for those who need it. We'd like to reassure our patients that we are here to help with anyone’s emergency eye care requirements – for both new and existing patients.

 

 

References:

 

https://www.visionmonday.com/eyecare/coronavirus-briefing/crisis-response-tactics/article/aoa-cautions-patients-against-avoidable-er-visits-for-primary-eyecare-services-during-covid19-pandemic/

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Please note that we will be open regular hours throughout the provincial lockdown that is set to start on December 26th. We and are keeping a close watch on safety measures!

There is a growing consensus that airborne virus is the biggest source of infection so we are maintaining a limit on the number of people allowed in our offices at any one time. Masks will continue to be mandatory and we will have our ventilation fans on at all times to maintain air circulation. We continue to keep a strict disinfection policy in place

Please click here to read our new protocols.

We encourage you to call or email us to book an appointment for an eye exam or eyewear purchase, in order to prevent any over crowding. We appreciate your understanding and cooperation and look forward to seeing you soon!